Admin IT & Business Systems Apprentice – GGS (London Gatwick Airport)

To send in your application please follow the below link and press ‘apply‘ :

Admin IT & Business Systems Apprentice at British Airways

Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports. As a wholly owned British Airways subsidiary we take great pride in delivering the same impeccable customer service and fully comprehensive training. We are proud to deliver the highest standard of ground handling to British Airways and our other airline partners.

Gatwick Ground Services was established in 2016, to support the ramp operations of British Airways at Gatwick. Following its success, the company branched into Aircraft Cleaning in 2018. In 2020, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option.

Our operations across two stations supports British Airways, Air India, Iberia Express, Qatar Airways, Singapore Airlines and Vueling Airlines providing a complete ground handling solution.

It’s an exciting and fast-paced life when you’re working in some of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

Whether you are a welcoming face at check in, have a keen eye for aircraft appearance, or thrive in a detail-oriented fast paced ramp environment, a job at Gatwick Ground Services is yours to make.

When you join the Gatwick Ground Services team, an exceptional travel experience from the ground up starts with you.

The role:

Admin IT & Business Systems Apprentice

We are seeking an enthusiastic and motivated individual to join our IT team as an Apprentice IT Assistant. This is a fantastic opportunity to gain valuable experience in a fast-paced and dynamic airport environment, providing essential IT support to our ground handling operations. You will be working with experienced professionals to learn and develop your skills while contributing to the smooth running of our critical IT systems.

What you’ll do:

Provide first-line IT support: Assist staff with basic IT issues, such as password resets, software troubleshooting, and printer problems, guidance on raising fault using BA ITIL software.
Maintain IT equipment: Assist with the installation, configuration, and maintenance of computer hardware and software, including desktops, laptops, printers, and mobile devices.
Network support: Basic understanding of network infrastructure and assist with troubleshooting network connectivity issues.
User administration: Create and manage user accounts, ensuring appropriate access levels and permissions.
Software and hardware inventory: Maintain accurate records of IT assets, including software licenses and hardware specifications.
Intranet support/ maintenance & housekeeping
SharePoint support/ maintenance & housekeeping
GDPR Data Protection administration

What you’ll bring to Gatwick Ground Services:

A genuine enthusiasm for technology and a strong desire to learn and pursue a career in IT.
A proactive and ‘can-do’ attitude with a willingness to take on new challenges and responsibilities.
Demonstrates initiative and the ability to work independently as well as part of a team.
Excellent timekeeping and attendance, with a commitment to punctuality and reliability.

Your experience:

Qualifications: GCSEs (or equivalent) in Maths and English Grade 4.
Experience: Previous experience in a customer service or support role would be advantageous.
Specific IT Skills: Familiarity with basic network concepts, printer maintenance, Microsoft 365 usage, mobile device management would be beneficial

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

Salary: £23,809.50 per annum

Key Benefits:

Access to discounted flights known as hotline fares, standby tickets and concessions with British Airways and other code share airlines
Health benefits including free winter flu jab and access to the HSF Health Plan
Cycle to work scheme
Free staff parking
Discounts on public transport and airport food vendors
A generous leave allowance
Pension scheme

At Gatwick Ground Services you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At Gatwick Ground Services we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity are a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey as we continue to assist with connecting Britain with the world and the world with Britain.

Closing Date: 17.01.2025

Apply for this job

To apply for this job, please send your CV to: jobs@oneresourcing.com

Apply for this job